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Why Internet mail gets out of control and how to avoid going postal (continued)

One maxim of capacity planning is that a server should be sized, or a network engineered, to accommodate the peaks rather then the averages. In other words, if messaging statistics tell us that there are 50,000 email messages per day to and from the Internet and, for example, we anticipated that peak traffic would be 200% of average then we have to engineer a system that could handle a peak of approximately 3.5 MPS (messages per second) given an 8 hour day. What that means for servers and networks depends on the email technologies involved, the number of recipients per message, and of course the sizes of the messages themselves.

Table A is an example model for network traffic projection.

Measure Number Units
Number of users (theoretical) 2,500 users
Total messages per day sent and received per user 20 Messages (est.)
Percentage of all messages to and from Internet 5.00% of messages
Internet messages per day sent and received 2,500 messages
Number of recipient domains per outbound message 1.5 recipients
Additional outbound messages for multiple recipients 625 messages
Internet messages per day sent and received 3,125 messages
Average size of messages to and from Internet 67 KB
Total message bytes transferred daily 209 MB
TCP/IP, DNS, SMTP, protocol and transmission error overhead 10.00% overhead
Total bytes transferred 230 MB
Length of business day (excluding overlapping time zone hours) 16 hours
Network traffic to and from the Internet 2.35 MB
Number of time zones 5 time zones
Number of overlapping time zone peaks 2
Average network traffic 32 Kbps
Peak network traffic is n% of average 300.00% of average
High average network traffic with non-overlapping time zone peaks 96 Kbps
Peak network traffic for overlapping time zone peaks 134 Kbps


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