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INSIDE THE WRITER'S MIND
Making sense of the Knowledge Management jargon
By Bain McKay
A letter to the editor At first, when reading Bain McKay's articles, I thought that I just "didn't get it." I was out of the loop on the KM (Knowledge Management) jargon he uses and was looking for enlightenment.
Then I realized: It's not me; it's him.
Mr. McKay is addressing a Notes and Domino technical audience, in a world where KM is only slowly spreading. Yet he addresses the audience as if it should understand the many terms he uses, when it probably, like me, does not. I try to keep up a little bit on KM, so I've heard of some of the terms, but not most, and I certainly don't understand them well. Mr. McKay makes no attempt to avoid jargon, nor any attempt to define and explain the jargon. In fact, he occasionally explains jargon using more jargon.
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