Back at the server console I typed "tell sched validate Roy Smith/Site1". Then I entered "tell sched show Roy Smith/Site1". I scrolled up the list of appointments and meetings. Roy was scheduled for one meeting, every other Friday, for the remainder of the year. I opened his calendar. The meeting appeared on his calendar, every other Friday, as it should.

I called Roy and asked him to refresh his calendar view and tell me what he saw. He was pleased to see the meeting again. I cancelled the trouble call with Lotus before skipping out the door to celebrate.

For more than 20 years, David Gewirtz, the author of Where Have All The Emails Gone? and The Flexible Enterprise, has analyzed current, historical, and emerging issues relating to technology, competitiveness, and policy. David is the Editor-in-Chief of the ZATZ magazines, is the Cyberterrorism Advisor for the International Association for Counterterrorism and Security Professionals, and is a member of the instructional faculty at the University of California, Berkeley extension. He can be reached at david@zatz.com.