Bill: Search technology provides a way to retrieve relevant documents based on previously ingested and indexed information. We incorporate search technology into our applications. Electronic archiving is the process of putting disparate types of documents into a single archive, indexing them, categorizing them and then giving the customers the ability to search and retrieve them.

We provide audit trails with a chain of custody as well as the ability to capture and index a variety of information types like email, instant messages, desktop documents and 250 other data types. We do search with Google-like speeds, but unlike Google, we have journaling, workflow, retention and case management also built into our product, making it an enterprise class application.

David: We last talked about tracking email records. Do you also work on the record level, doing storage and management of records in databases?

Bill: Yes and no. We don't provide database archival per say. However, we do have modules that archive records stored in application databases, such as SAP records. The issue here is that over time, databases become overloaded with historical records and that overhead impacts the performance of the application, sometime to the point that it comes to a standstill. Migrating those historical records to the AXS-One archive frees up valuable space in the database and optimizes application performance.

David: Please comment on your assertion that many IT-savvy conglomerates continue to implement Notes technology while much of the IT community seems to neglect it.

Bill: I'd say that it's more the media that's neglecting it. We recently attended Lotusphere 2007 in Orlando which was packed wall to wall with IT-savvy conglomerates. In fact, the largest corporations in the world still use Notes, not just as their messaging platform, but as an entire application development environment.

Lotus Notes has 125 million seats globally, and more than 80 percent of the installed base has upgraded or is upgrading to Domino 7 and beyond. Domino commands almost a quarter of the mailbox market. In financial services -- one of the more sophisticated verticals for IT implementation -- Lotus has a huge presence; 80 percent of banks have Lotus.

David: You talked once about a "massive stampede away from Notes" perception? Is that true?

Bill: Not at all, but again, the media hasn't helped matters. Lotus is focused squarely on the business users, unlike Microsoft, and IT directors are still implementing it.

One of the few vendors to understand this equation is AXS-One, which provides records compliance management solutions to blue-chip enterprises worldwide. AXS-One's lead in the Lotus Notes archiving market is regularly acknowledged by leading IT analysts and has been recognized by a number of industry accolades. Moving forward, AXS-One continues to develop new feature sets and upgrades around Domino.

David: Let's talk about privacy for a moment. How do you deal with the tradeoff between tracking messages and respecting employee's privacy concerns?