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SPECIAL REPORT
The White House email controversy: hearings spotlight disturbing IT practices
By David Gewirtz
Editor's note: We originally ran this article last week in OutlookPower, but due to certain editorial calendar priorities, couldn't run it until this week in DominoPower. Even so, certain explosive elements of the OutlookPower article were picked up on by members of our Lotus community and a bit of a small storm ensued. Read on for the full article that started the fuss, and some updated information about what's been happening since.
Last week, the House Committee on Oversight and Government Reform held hearings into the missing White House email messages. After watching the three hours of hearings and reviewing the various supporting transcripts, my first impression can be summarized in three words: what a mess!
Some good did come out of the hearings. There is a lot more technical information now available on what's going on, at least on the White House side of the missing email question. I'll be reviewing that information in-depth over the next week and reporting on it in detail.
"If, in fact, the bulk of the White House email records are now stored in bundles of rotting PST files, all at or above their maximum safe load-level, that ain't good in a very big way."
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Some of that technical detail, though, confirmed my worst fears: IT operations at the White House are terrible. The archiving system currently in use is a bad joke. In a big PR problem for IBM Lotus, Congress is also badly miscategorizing Lotus Notes as an obsolete technology, providing a misleading justification for an unfounded migration during a time of war. The cost to manage data recovery is being misrepresented by at least an order of magnitude. And Congress behaves like an old married couple, constantly bickering. That last, at least, is no surprise to anyone.
Like Gilligan's ill-fated three hour tour, this three hour hearing ended badly, with no real resolution. A good hour of the hearing was wasted on a debate between the members about whether an "Interrogatory" of one Steven McDevitt was acceptable to the members.
McDevitt, it turns out, is one of us. He was the IT guy in the White House Office of the Chief Information Officer who was responsible for setting up the new archiving system -- and he was pissed. Apparently, all of his best practices recommendations were ignored.
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