Search DominoPower's 11,441 Lotus-related article archive 
Home
EasyPrint
News details Click here for the RSS feed's XML code. This is not a browser URL.
Articles-only Click here for the RSS feed's XML code. This is not a browser URL.
Twitter Feed Click here for the Twitter feed.
HANDS-ON NOTES
Troubleshooting an OpenSuse Notes install
By Nancy Hand

Like so many problems, it started with a new computer. It didn't like my old operating system. Rather than fight to install the old operating system, I upgraded to OpenSuse 10.3. Notes is at 8.5-ish and OpenSuse's at 11.1, but I installed what I had sitting around. Life is like that, sometimes. You use what you got.

"So I counted to ten, went to Starbucks, and started over."

The Notes 8 installation went smoothly, lulling me into thinking everything was fine. I started up the client, answered the configuration questions, and watched it open. Then, instead of seeing a Getting Started page with information on Notes, I saw an ugly grey box, like the one in Figure A, with the message "org.eclipse.swt.browser.Browser: No more handles [Unknown Mozilla path (MOZILLA_FIVE_HOME not set)]".

FIGURE A


No more handles means no Notes love. Roll over picture for a larger image.

Since OpenSuse 10.3 wasn't on IBM's list of supported operating systems (they support the enterprise edition, but not the community variant) I couldn't just ask for help. There were several items on Notes.net referencing MOZILLA_FIVE_HOME. But, for every fix posted, at least one person had replied to say it didn't work for them. I didn't have any better luck. So I kept looking.

I found something at Eclipse.org saying the problem was with Eclipse, not the programs using Eclipse. While interesting, this wasn't helpful. Then I realized it said a Java library might be missing. Eclipse needs to be able to find something named libgtkembedmoz.so.

I finally found the file on my machine, hiding under /usr/local/seamonkey. I retried the fixes from Notes.net.

One person suggested changing the Lotus install script -- install.sh -- to point to unspecified Mozilla files. I saved a copy of the original script and created a new one pointing MOZILLA_FIVE_HOME to /usr/local/seamonkey. After removing and re-installing Notes as root, I still had the ugly grey screen. I copied libgtkembedmoz.so to /usr/lib, changed install.sh again, and...it still didn't work.

So I counted to ten, went to Starbucks, and started over.

Someone said to add the file when recompiling Firefox. I declined the effort. Another person suggested typing in (where they didn't say) "export MOZILLA_FIVE_HOME=/usr/lib/firefox". Since the file Eclipse needed wasn't in the Firefox directory on my machine, I opened a terminal window and typed in the command "export MOZILLA_FIVE_HOME=/usr/local/seamonkey".

I started the Notes client from the menu. Still no good. Then I realized typing a command in the terminal window only affects that window. After counting to 100, I tried loading the Notes executable from the terminal window. At least it was a different error.


1  ·  2  ·  Next »
Other articles you might like
Home > Lotus Technologies > Notes (84 articles)
   A walk down Memory Lane with Lotus Notes
   An application for scanning physical mail and distributing it virtually
   Managing Notes deployments with Teamstudio Build Manager
Home > Tips & Techniques (102 articles)
   More about Domino log files
   Why your log.nsf might not be purging properly
   A faster way to repair corrupted server files
Home > Strategies > Linux (11 articles)
   Four Linux books that'll get you going
   Conversation on Linux and Notes
   Should Lotus do a Linux Notes client?
Home > Lotus Technologies > R8.x.x (13 articles)
   Fixing a strange JavaUseClassicJVM error in Domino 8.5.1
   New Domino Designer release opens doors
   We interview Bruce Elgort on IQJam, Notes 8.5.1, and his dog Domino
Get Weekly Email Updates
Subscribe to our regular weekly email newsletter. It's packed with tips, reviews, deep analysis, and the latest news.
 
Recent DominoPower Articles
Application development, William Shatner, and the origin of the universe
Learn Domino Designer 8.5 for free
The (near) future of Sametime, Quickr, Connections, and Symphony
Inside the IBM Innovations lab
Lotusphere 2010: Hot fixes and cool news for Notes, Domino, and LotusLive
Lotusphere 2010: mobility and collaboration
2010: A Lotusphere of change
Latest Lotus Headlines
Xpages not loading? JVM errors? - Solution
How to implement an iCalendar feed into your Notes calendar with XPages
DWA Hotfixes for Domino 8.5.1FP1 - A Gotcha
IBM Adds DB2 to Lotus Foundations SMB Package
SNTT : XPages onclick Ghosts in the machine
Ports used by Lotus Sametime 8.5 servers
Exploring a Domino Date Bug
>> Read all the news
More from the ZATZ journals
Computing Unplugged: The iPad defenders have spoken
David Gewirtz Online: CNN commentary and analysis
OutlookPower: More about disappearing text
-- Advertisement --

Sophisticated Meets Simple For Document Management
Share. Control. Manage.
Documents, emails, and content in the context of how work is done. Native to Lotus Domino. The User Experience unseen for Lotus Domino. Do more with less. Really.

See the possibilities Docova unleashes for Lotus Domino.
-- Advertisement --

Mark your calendar for in-depth Lotus training, May 12-14, Boston
Join experts and peers May 12-14 in Boston for educational and networking events that deliver real-world Lotus training so you can increase productivity and efficiency in your company, advance your skills, and squeeze the most from your current environment. One registration gets you into THE VIEW's Admin2010 and Lotus Developer2010.

Register by April 10 to save $200.
ZATZ Home  ·  News  ·  Back Issues  ·  Credits/Trademarks ·  Link To Us
Copyright © 1998-2010, ZATZ Publishing. All rights reserved worldwide.
Editor's Login